Wade Reidy discovered the $1,500 mistake in his car purchase by accident, but now wonders how often such mistakes happen. He said the explanation was that the tax on one item had not been calculated properly. Then in January, Reidy received another refund cheque from the dealership for an additional $97.51. They had double charged me for my accessories." "Eventually, they had told me that they believe it was an adding mistake with my accessories. "How they got to that number, I don't have much faith in.
Reidy was satisfied with the outcome but wasn't satisfied with the explanation. If it happened to me, it could easily happen to somebody else. "I'm thinking, 'If you can't get it to add up - I mean, this is your guys' math - it has to add up. If you guys can't find the mistake, what's going on?'"īirchwood ultimately concluded Reidy was overcharged and in December cut him a cheque for $1,520.69. He left his office and sent the other manager in and then he couldn't get it to add up." "He couldn't get it to add up and I had to talk to one of the sales managers of some sort, so he did the old switcheroo. (Jeff Stapleton/CBC)Īt the dealership, Reidy sat down with a finance manager to try to figure it out. Wade Reidy couldn't make the math add up and eventually discovered he was overcharged about $1,500 on the purchase of a new vehicle. It's very hard to make sure they are the same throughout the whole process." "You're looking at a list of numbers that just don't add up from one document to the next. "From the offer sheet that I had signed, to the loan document, to the bill of sale - if all those numbers were the same across all three documents it would have been very easy to keep track of," Reidy said. Reidy said he saw different dollar figures on the various documents in the deal. Reidy's deal involved the price of the new vehicle, the trade-in of a 2014 Chevrolet Cruze, financing, warranty and the purchase of optional accessories, including a remote starter, window tint, cargo cover and splash guards. The complicated nature of the paperwork didn't help. On three separate visits, he met with sales staff and managers at Birchwood Chevrolet Buick GMC to comb through the numbers. Maybe I'm not adding something up right.' So I went back to the dealership." "I thought, 'How could this be? Maybe it's a simple mistake. Wade Reidy liked the new Chevy Equinox he bought but didn't like trying to figure out the calculations in the paperwork for the purchase.
Think you paid fees over the advertised price for your car?.Dozens of Manitoba car buyers get extra fees back from dealerships.Reidy and his wife concluded they had been overcharged roughly $1,500. "You go from a pit in your stomach to, I want to say, almost anger." I've got a notepad and I write down line by line," he explained. "I'm sitting there and I do the math myself. I couldn't get it back to the advertised price.
"I started working the numbers backwards and I couldn't get it to add up. Reidy had dropped the papers for the car purchase on the floor one day in November, and that's when he took a closer look at the math. Wade Reidy and his wife bought a new 2016 Chevrolet Equinox last July, but it wasn't until a few months later that they discovered a costly error in the documentation for the purchase - literally because of an accident. A Winnipeg man recouped $1,500 from a local auto dealership after spotting an error in the paperwork for his new car purchase, months after he bought the vehicle.
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